Thanks to the recommendation of a Best Crystal customer, Best Crystal was reviewed in the October 2004 edition of the Five Star Reviews magazine and received an Editor’s Pick award:

October 5, 2004

Best Crystal:

On behalf of the staff, we want to congratulate you on being our Editor's Pick of 2004! We take a lot of pride in our choices and want you to know how much we enjoy working with you and your company.

Congrats,
Michael Tobin
Publisher
Five Star Reviews

From Five Star Review magazine:

Best Crystal's business is succinctly described on the front page of its website: "Quality Crystal and China with Excellent Customer Service." Best Crystal believes that its strong focus on customer service distinguishes Best Crystal from others who also sell quality china and crystal online. The owners of Best Crystal, an attorney and a CPA, make sure that Best Crystal's customers receive the same high-quality service that they provided to their professional clients. For Best Crystal's customers, this means providing great products, filling orders quickly, communicating clearly and exceeding customers' expectations.

Best Crystal's dedication to customer service has helped make Best Crystal one of Waterford Crystal's fastest growing retailers. In 2004, Waterford designated Best Crystal a Waterford Platinum Retailer - Waterford's highest award for service excellence.

Best Crystal has a showroom in Issaquah, Washington for its local customers, and sells nationally through its website at bestcrystal.com. Best Crystal provides free insured ground shipping throughout the United States, free gift-wrapping and tax-free sales (on shipments outside of Washington State).

Best Crystal sells Waterford Crystal and china, Nambe metal and crystal, Vera Wang Crystal and china, Marquis Crystal, Waterford Christmas ornaments, Nambe lamps and Waterford Crystal lamps, sconces, ceiling fixtures and chandeliers. Although Best Crystal was initially reluctant to sell lamps and chandeliers online because of their high shipping costs, crystal lighting products and crystal stemware are now the top categories of items Best Crystal customers purchase for their own use. Best Crystal pays to ship all lighting products from its suppliers' distribution centers directly to Best Crystal's customers. Not having to warehouse these products and ship them across the country and back enables Best Crystal to pass the savings on to its customers.

In addition to customers purchasing lighting products for their own use and beginning or adding to their own crystal and china collections, wedding and anniversary gifts are an important part of Best Crystal's business - toasting flutes, crystal stemware and bar glasses, china place settings and serving pieces, and Nambe trays, casseroles and bowls are all popular wedding gifts at Best Crystal.

As with wedding and anniversary gifts, customers return to Best Crystal for Holiday shopping. For the Holidays, Best Crystal adds extra staff and inventory of the most popular crystal and china gifts - ornaments, stemware and barware used for entertaining, crystal and metal candleholders, picture frames and crystal clocks. As busy as it gets before the Holidays, Best Crystal prides itself on getting every gift delivered before Christmas. If Best Crystal cannot fill an order before Christmas, it gives the customer the option of canceling the order so the customer can try to find the item somewhere else or changing the order to another item that can be delivered in time.

More and more shoppers are discovering the ease and convenience of purchasing gifts at bestcrystal.com and having Best Crystal wrap and deliver their gifts with a personalized gift card. It saves customers time, shipping hassles and money. Once customers give gifts through Best Crystal online, they don't go back to fight the crowds at the shopping malls, packaging supply stores, post office lines or package delivery companies. Many Best Crystal customers initially buy for others, and then come back and buy for themselves.

To find the quality crystal, china and lighting products that are perfect for you or someone close to you, visit Best Crystal at www.bestcrystal.com.