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Customer Comments

Best Crystal is an independent, family-owned, small business, and excellent customer service is our highest priority - our customer service and communication distinguish us from our competition. We have knowledgeable Customer Service Representatives ready to assist you via phone or email at 1-866-516-0907 or service@bestcrystal.com. Your shopping experience and satisfaction are very important to us. We have received so many appreciative comments about our service that we decided to share some of them. Thank you to all of our customers who have taken the time to write and call. We appreciate your feedback and your business. We will keep working hard to provide Best Crystal customers with the best customer service.

Hello Patti, Thank you very much for helping us track down replacements for the Waterford Champagne Flutes from our wedding which we broke even though they are available from a company other than yours. Customer service like that demonstrated by this effort is what truly makes a good company great and shows you in particular truly care about the people you deal with. Thank you again. Best regards,
Bob & Jan W.
2/9/12

Thanks so much for your phone call about delivery time. I don't need this until April ,so I would prefer it be wrapped--thanks again!!
Pat G.
2/9/12

Thank you so much Lisa, I really appreciate it!
Maria R.
2/6/12

... And, yes, of course we will continue to use Best Crystal for all of our Waterford shopping. You have been delightful to deal with in the past and the dedication to customer service that you continue to demonstrate is extraordinary. Thanks again,
Al B.
2/6/12

Hello -- Just a note of thanks for fulfilling my order of two place settings of my china. They arrived yesterday in perfect condition! Thanks,
Ann K.
2/3/12

Thanks Patti - also rec'd the voicemail update. thank you for trying, appreciate the terrific customer service!
Matt S.
1/31/12

Thank you for your prompt and informative reply.
Robert F.
1/30/12

Openers arrived today and they look nice. Thank you,
Marion Q.
1/27/12

Thank you so much for your commitment to helping me find the correct match on this glass. I really appreciate your customer service and definitely would consider Best Crystal for any additional orders. You have gone above and beyond my expectations and I thank you again!

PS - next time I break a friend's glass I'll make sure it's not a discontinued pattern!!
Jane C.
1/11/12

I do appreciate your quick response and the credit to my account. As you know I value doing business with you and I always recommend your site to my friends and family and I look forward to doing business with you in the near future. Again, Thank you! I do appreciate your effort.
Teresa B.
1/6/12

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